01

Introduction

This Privacy Policy explains how Cat and box LLP ("we," "us," "our," or "Company"), a Limited Liability Partnership established in London, United Kingdom, collects, uses, processes, and protects your personal information when you use Citeable ("App" or "Service"), our AI Engine Optimization application for Shopify stores.

This policy applies to all users of Citeable, including Shopify merchants who install our app. We are committed to protecting your privacy and being transparent about our data practices.

Contact Information

  • Company: Cat and box LLP
  • App: Citeable
  • Jurisdiction: United Kingdom, London
  • Email: legal@yetone.pro
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
02

Information We Collect

2.1 Shopify Store Information

When you install Citeable, we access the following information from your Shopify store:

  • Store name and domain
  • Store owner email address
  • Product information (titles, descriptions, images, metadata)
  • Theme files (for schema injection)
  • Metaobjects (for storing optimization data)

2.2 Usage Information

  • Features used within the app
  • Scan results and optimization scores
  • Fixes applied to products
  • Visibility monitoring data

2.3 Third-Party AI Services

To provide AI visibility monitoring, we may send product information to:

  • OpenAI (ChatGPT)
  • Anthropic (Claude)
  • Google (Gemini)
  • Perplexity
Important: We only send publicly available product information that is already visible on your Shopify storefront.
03

How We Use Your Information

We use your information to:

  • Analyze your products for AI-readiness
  • Generate and apply schema.org structured data
  • Create AI-optimized product descriptions
  • Monitor your product visibility across AI platforms
  • Provide usage analytics and insights
  • Send service-related communications
  • Improve our services
04

Data Sharing

We do not sell your personal information.

We may share data with:

  • Shopify: As required for app functionality
  • AI Providers: For visibility monitoring (product data only)
  • Legal Requirements: When required by law
05

Data Retention

  • Active accounts: Data retained while your app is installed
  • After uninstall: Data deleted within 30 days
  • Visibility history: Retained for trend analysis while installed
06

Data Security

We implement appropriate security measures including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest
  • Access controls and authentication
  • Regular security monitoring
07

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Object to processing
  • Data portability

To exercise these rights, contact us at legal@yetone.pro

08

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

09

Contact Us

Cat and box LLP
Email: legal@yetone.pro
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
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